SpotlessRefund Policy
You can get your money back within 3 days of buying Spotless. You do not need a reason.
How to ask
Email yashraj@oth3l.com from the address you bought with, or include your order number. We reply within 2 business days.
What happens
- We refund the full price to the payment method you used. Banks usually show it within 5 to 10 business days.
- Your licence is revoked and Spotless stops working on that Mac. Your files are not touched.
- Files Spotless moved to the Trash stay in your Trash. Empty it or restore from it as you like.
After 3 days
We do not refund after 3 days unless the app does not work on your Mac and we cannot fix it. Write to us in that case.
Before you ask
Many problems have a short fix. A small scan result usually means Full Disk Access is off. A licence message about another Mac means the licence is active on a different Mac. The support page covers these in a few lines each. You can still ask for a refund at any point in the 3 days.
Chargebacks and disputes
Please write to us before you dispute a charge with your bank. A refund through us is faster than a dispute. If you have already filed a dispute, tell us the order number and we will help the bank case along.
Your legal rights
This policy does not limit rights you have under the consumer law where you live.